Privacy Policy

This page explains what information we collect when you use RAMhelper.com and how we use it.

1. What You Should Know

We take your privacy seriously. This site is designed to collect the minimum amount of personal information necessary, and what we do collect is properly protected.

2. What Information We Collect

2.1 When You Browse the Site

We automatically record basic information about visits:

  • Your country or region (not your exact address)
  • Browser type and version
  • Date and time of your visit
  • Pages viewed
  • Time spent on the site
  • Referring site or source

Important: We do NOT use tracking cookies and cannot personally identify you from this information.

2.2 When You Contact Us

If you send a message through our contact form, we store:

  • Your name (if provided)
  • Email address
  • Message content

3. How We Use This Information

The collected information helps us:

  • Keep the site running properly
  • Understand which pages are most useful
  • Improve the site for users
  • Respond to your messages
  • Fix technical issues
  • Protect the site from attacks

4. Do We Share Information With Others

We do NOT sell or transfer your personal information to advertisers or other companies.

Exceptions are only possible in the following cases:

  • You have given us direct consent
  • To operate the site (e.g. hosting provider)
  • If required by law
  • To protect against unlawful activity

5. How We Protect Your Data

To protect information we use:

  • Encryption during data transfer (HTTPS)
  • Secure servers
  • Restricted access to personal data
  • Regular security updates
  • Monitoring of suspicious activity

6. How Long We Retain Information

Different types of data are retained differently:

  • Visit statistics: anonymously, without time limit
  • Your messages: until resolved or until you request deletion
  • Technical logs: typically up to 12 months

7. Your Rights

Regarding your personal data, you may:

  • Ask what data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent for processing
  • File a complaint if you believe your rights are being violated

8. Children

This site is not intended for children under 16. We do not knowingly collect information from children. If you are a parent and believe your child has provided us with personal data, please contact us for its removal.

9. International Users

If you are located in a different country from where our servers are hosted, your data may be transferred between countries. We ensure its protection regardless of where it is processed.

10. Changes to This Policy

We may occasionally update this Privacy Policy. Significant changes will be announced on the site. We recommend reviewing this page periodically.

11. Complaints

If you believe we are handling your data incorrectly, you may:

  • Contact us directly first
  • Contact the data protection authority in your country
  • Use other available means to protect your rights

12. Contact Us

For privacy-related questions or requests regarding your data, please contact us.

Please include "Privacy Question" in your message so we can assist you more quickly.

By using RAMhelper.com, you agree to this Privacy Policy.

Last updated: June 3, 2025